packaging

All our garments are individually packed in lovely reusable and re-sealable bags. The large size makes it an ideal catch-all bag when travelling, or for storing your garments, accessories and even paper documents. The frosted finishing allows you to easily identify the items you have in there while retaining some discreetness.

Our 木漏れ日 Komorebi Leather Collection pieces are also pack packaged neatly into a collection exclusive outer paper sleeve packaging that makes it perfect and ready for gifting while protecting the garments in transit.

picking & packing

We’re always working to get your orders to you swiftly! Once an order is placed, it takes our fulfillment warehouse approximately 1-2 working days to have the items picked, packed and dispatched to our courier partners. However, this timing may extend slightly during peak periods. You will be notified with the tracking information once your order has left the warehouse and is en route to you.

INTERNATIONAL DUTIES & TAXES

There may be local duties and taxes incurred above a certain threshold when bringing goods into your respective countries. If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed. All deliveries will come with a tracking number. You may view the estimated calculations on possible duty and VAT at checkout.

COVID-19 POTENTIAL DELAYS

In light of the ongoing COVID-19 situation, delivery times may be longer than usual as shipping delays to various countries may occur due to limited flights available with the courier partners we are working with. During this period, the parcel’s tracking status might also take longer than usual to reflect updates. If you have any concerns with your order, please reach us at [email protected].