packaging

All our garments are individually packed in lovely reusable and re-sealable bags. The large size makes it an ideal catch-all bag when travelling, or for storing your garments, accessories and even paper documents. The frosted finishing allows you to easily identify the items you have in there while retaining some discreetness. Every FLAIR® By Tori garment is then packaged neatly into an outer paper sleeve packaging that makes it perfect and ready for gifting while protecting the garments in transit.

picking & packing

We’re always working to get your orders to you swiftly! Once an order is placed, it takes our fulfillment warehouse approximately 1-2 working days to have the items picked, packed and dispatched to our courier partners. However, this timing may extend slightly during peak periods. You will be notified with the tracking information once your order has left the warehouse and is en route to you.

SINGAPORE: COMPLIMENTARY DELIVERY

Enjoy a hassle-free shopping experience with our complimentary express delivery island wide with no minimum spend. So what are you waitin’ for, girl?

Country Minimum Spend Delivery Fee Delivery Time Range
Singapore No minimum spend Free 3-4 working days

INTERNATIONAL SHIPPING

We love our international friends and are happy to offer a host of courier options that will suit your individual preferences. Kindly view our live rates and shipping timings at checkout! Please note that our couriers can only accept deliveries to standard addresses (no PO boxes). 

We’re working progressively to provide you with even more accessible shipping pricing and options soon, so watch this space – we’ll keep you posted! xx

Region / Country Shipping Fee & Delivery Timeframe
Australia Free shipping for orders SGD300 (~AUD330) & up. Limited time only.
USA Free shipping for orders SGD300 (~USD225) & up. Limited time only.
All countries Kindly view live shipping rates and options at checkout

INTERNATIONAL DUTIES & TAXES

There may be local duties and taxes incurred above a certain threshold when bringing goods into your respective countries. If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed. All deliveries will come with a tracking number. You may view the estimated calculations on possible duty and VAT at checkout.

COVID-19 POTENTIAL DELAYS

In light of the ongoing COVID-19 situation, delivery times may be longer than usual as shipping delays to various countries may occur due to limited flights available with the courier partners we are working with. During this period, the parcel’s tracking status might also take longer than usual to reflect updates. If you have any concerns with your order, please reach us at hello@flairbytori.com.